Role Summary

The Graphic Designer creates and executes on-brand creative across all channels, developing channel-specific deliverables for social, email, digital, in-store, and internal initiatives. The role supports campaigns and design exploration while ensuring the Indigo brand is consistently and strongly communicated.

Responsibilities

Translate campaign concepts into channel-specific layouts optimized for format, placement, motion, and performance
Ideate and execute impactful, on-brand design for campaigns and initiatives across channels
Execute designs and apply Indigo branding aesthetics for consistent messaging hierarchy
Develop integrated production-ready artwork for digital and print mediums
Design high-impact social-first creative including modular systems for scaling
Contribute to presentations and concept development
Balance multiple projects and workstreams with speed and care
Maintain high-volume output with strong design standards
Ensure creative is on-brand and bring fresh references to elevate work
Advocate for customers in all decision-making and design processes
Identify areas for improvement and resolve issues
Take feedback professionally and adapt thoughtfully
Collaborate with team members and cross-functional partners
Encourage sharing and openness to feedback
Model Indigo’s beliefs and convey a positive image
Celebrate diversity of thought and foster continual learning
Embrace and influence change within the team and organization

Qualifications

Degree or diploma in graphic design or design-related field
Minimum 5 years of experience in an agency or in-house creative shop
Experience supporting national brands an asset
Extensive knowledge and experience in Adobe Creative Suite
Advanced use of Figma
Experience creating content for social media
Excellent conceptual, visualization, and design skills
Demonstrated skills in graphic design and brand development
Thorough understanding and ability in graphic design and typography
Understanding of industry standards for design in a retail environment
Dynamic, driven, team-oriented, able to accept constructive criticism
Exceptional organizational and communication skills
Ability to meet tight deadlines
Ability to balance deadlines, resources, style, and quality
Ability to create storytelling via social media platforms
Portfolio required (link or file upload)

Benefits

Commitment to diversity, equity, inclusion, and accessibility
Accommodations available upon request throughout recruitment process
Opportunity to work with a creative and purpose-driven team
Regular review of AI hiring tools for fairness and compliance
Supportive work culture focused on continual learning and growth