Product Designer

Role Summary

The Product Designer will play an integral role in shaping the development of upcoming connected B2B products for Master Lock and Yale & August, focusing on designing elegant user experiences that span digital and physical interfaces.

Responsibilities

• Contribute user experience design spanning digital (mobile, web) and physical (devices) interfaces
• Collaborate with other designers and take initiative on specific product areas throughout the product lifecycle
• Leverage quantitative and qualitative data to inform design decisions and generate additional data sources when needed
• Communicate and collaborate with software and hardware product managers, engineers, and other stakeholders for solution alignment
• Advocate for refinements and improvements to the user experience based on user feedback and design principles
• Work across the design stack: explore problems, generate ideas, iterate flows and interactions, and build prototypes
• Plan and conduct user research activities, including research plans, user interviews, and synthesis of findings
• Participate in workshops and cross-functional sessions, contributing insights and supporting facilitation
• Collaborate with internal teams and ecosystem partners to create unified, seamless user experiences across multiple touchpoints

Qualifications

• 4+ years of design experience, including 1+ year focused on IoT products
• BA/BS in design, UX/UI, HCI, or equivalent practical experience
• Portfolio showcasing B2B product design work for web platforms and native mobile apps, including documented impact
• Experience contributing to end-to-end product design in agile/scrum environment on cross-functional teams
• Proficiency in Figma, including variants, variables, and building design system components
• Experience designing and contributing to design systems from component creation to documentation
• Familiarity with interaction design and prototyping tools like Protopie
• Familiarity with Jira for collaborative workflows
• Strong visual design skills and attention to polished, consistent interfaces
• Understanding of user-centered design principles
• Experience with user research including planning studies, conducting interviews, and synthesizing insights
• Holistic thinking about user experiences and micro-interactions
• Familiarity with user journeys, use cases, and user mental models
• Understanding of Material Design and Apple's Human Interface Guidelines
• Understanding of IoT device communication and platforms
• Experience leveraging AI tools in the design process
• Familiarity with Indi Young's Listening Deeply methodology
• Awareness of SwiftUI and Jetpack Compose capabilities (plus)
• Excellent collaboration and communication skills with cross-disciplinary teams
• Proactive mindset and drive to solve user problems

Benefits

• Annual bonus plan or sales incentive plan
• Comprehensive health plans
• Market-leading 401(k) program with company contribution
• Product discounts
• Flexible time off benefits
• Adoption benefits
• Numerous Employee Resource Groups (ERGs)
• Supportive and inclusive culture
• Opportunities for professional achievement and advancement