Senior Product Designer

Role Summary

The Senior Product Designer will drive the design and development of connected Master Lock and Yale & August B2B products, owning end-to-end design processes and elevating user experiences across digital and physical interfaces within the connected home sector.

Responsibilities

• Utilize UX design, interaction design, prototyping, and visual design skills to deliver seamless user experiences across digital and physical products
• Own design independently across multiple product areas throughout the product lifecycle
• Leverage quantitative and qualitative data to inform design decisions and identify new data sources
• Collaborate with product managers, engineers, and stakeholders to align on strategy and solutions
• Advocate for user experience improvements using data and design principles
• Work across the entire design stack: refining problems, ideating solutions, iterating flows, building prototypes, producing high-fidelity visuals
• Facilitate and lead cross-functional workshops including journey mapping, design sprints, and critiques
• Plan, lead, and synthesize user research and testing activities
• Maintain comprehensive design documentation
• Collaborate to create unified user experiences across multiple touchpoints
• Mentor and support junior and mid-level designers through feedback and design reviews

Qualifications

• 6+ years of design experience, with 2+ years focused on IoT or connected products
• BA/BS in design, UX/UI, HCI, or equivalent professional experience
• Proven experience owning end-to-end product design in cross-functional agile/scrum teams
• Expert proficiency in Figma, including advanced variants, variables, and design system architecture
• Experience designing and governing design systems across multiple products/platforms
• Fluency with advanced prototyping tools (e.g., Protopie)
• Proficiency with Jira for project tracking and collaboration
• Exceptional visual design skills, delivering polished interfaces
• Deep understanding of user-centered design principles for digital and physical interactions
• Expert-level skills with user mental models, use cases, and user journeys
• Strong user research capabilities: planning, leading, facilitating workshops, synthesizing insights
• Detail-oriented with mastery in holistic thinking of user experiences
• Experience in design thinking workshops and collaborative activities
• Advanced understanding of Material Design and Apple's Human Interface Guidelines
• Knowledge of connected device communication and IoT platforms
• Basic understanding of electronics and firmware development for IoT
• Knowledge of SwiftUI and Jetpack Compose is a plus
• Experience leveraging AI tools and techniques in design
• Familiarity with Indi Young's Listening Deeply methodology
• Outstanding communication and presentation skills
• Proactive, self-directed approach to design and problem solving
• Experience in cross-functional collaboration and alignment
• Portfolio showcasing B2B product design for web and native mobile apps, including case studies from discovery to execution

Benefits

• Annual bonus or sales incentive plan
• Comprehensive health plans
• 401(k) program with company contribution
• Product discounts
• Flexible time off benefits
• Half-day summer Fridays
• Inclusive fertility/adoption benefits
• Numerous Employee Resource Groups supporting inclusivity
• Support for reasonable accommodations
• Collaborative and inclusive culture